As the Business Intelligence Lead, you will play a crucial role in working closely with both the business and the Operations BI team to design and develop reports that enable real-time review of key performance data.
This data spans multiple operating systems and will empower better, data-driven decision-making across the organisation.
This is an exciting time to join a growing team at the forefront of ISS's data strategy. The business is actively driving forward with the right focus on leveraging data to improve performance, and you'll have the chance to contribute to this vision.
In this role, you will have ample opportunities for professional growth and development.
Training and career advancement are key aspects of this position, ensuring that you will continue to enhance your skills and expertise.
Job Description
Key responsibilities include identifying data patterns and trends, diagnosing problem areas, and highlighting best practices.
You'll monitor the quality of the data and support the implementation of Business Intelligence (BI) solutions to ensure end users can effectively utilise the insights to enhance performance.
This position offers you the chance to make a meaningful impact by helping shape and optimise data-driven decision-making processes, while advancing your career in the exciting and rapidly growing field of Business Intelligence.
Key Responsibilities
Engage with the business, primarily with P&C
Manage requirements for existing and new reports
Build reports based on business needs
Resolve technical issues related to reports
Stakeholder management, comfortable challenging and escalating when necessary
Ability to discuss technical requirements with non-technical stakeholders
Professional and Personal Competencies/Qualifications
Experience of GDPR and data sensitivity
Highly numerate with strong analytical skills
Detail-oriented with a high standard for data accuracy
Willingness and ability to collaborate with various stakeholders
High drive, energy, and a change-oriented mindset
Ability to work in the fast-paced FM sector and adapt to changing priorities
Capable of managing multiple projects under pressure
Experience in manipulating large data sets in a professional environment
Experience with visualisation tools
Experienced user of Tableau
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
