Internal Opportunity: Services and Pathways ManagerAre you ready to take the next step in your DHU career and lead transformation in urgent care pathways? We're looking for a motivated and experienced healthcare professional to join us as an Services and Pathways Manager, driving innovation and improving patient journeys across the East Midlands.Location: Derbyshire/Leicestershire Contract Type: Permanent Working Pattern: Full-Time Salary: DHU Band 8a.0 £53,770 per annumWhy Consider This Role?As a valued member of our DHU team, you’ll continue to benefit from the great perks we offer:Generous Annual Leave – Starting at 25 days plus 8 bank holidays (pro rata), increasing with length of serviceHealth Cash Plan – Free Level 1 cover (optical, dental, therapy) and 24/7 GP access for your household after six monthsNHS Pension Scheme – Full continuity of service, including pension and holiday allowanceCar Lease Scheme – Hybrid and electric vehicle options through salary sacrificeEnhanced Family Leave – Supporting you through important life momentsBirthday Leave – Take the day off or save it for another timeFree Parking – Available at many of our sitesDHU Hub Access – Well-being tools, discounts, health resources, and moreReferral Rewards – Recommend a new team member and earn rewardsWhat You'll Be DoingCollaborating with Clinical Service Leads to shape and implement evidence-based urgent care pathwaysWorking with providers and commissioners to maintain effective referral and booking pathways via the Directory of Services (DoS)Leading regular reviews and updates of DoS profiles across servicesCommunicating and promoting new or updated pathways to ensure widespread understanding and usageProviding training and education on DoS, pathway performance, and capacity managementAnalysing demand, capacity, and service performance to drive improvementInvestigating underutilised pathways, identifying root causes, and delivering changeEngaging stakeholders to support integration and transformation in urgent careWhat We’re Looking ForA relevant degree or equivalent experienceProven experience in a similar role within urgent or emergency careStrong knowledge of NHS 111 services, urgent care, and the Directory of ServicesExcellent analytical, communication, and problem-solving skillsAbility to manage multiple priorities and lead service improvementsFull driving licence and willingness to travel across the East MidlandsIf you're passionate about making a difference and leading urgent care transformation within DHU, we’d love to hear from you.We understand that digital applications may not suit everyone. If you need an alternative way to apply, please get in touch with us at Careers@dhuhealthcare.nhs.uk and we’ll be happy to help.#IND4
