Alana Obeng

Skills

Receptionist Skills:
- Strong communication skills for effective interaction with visitors and staff.
- Organizational skills to manage appointments and maintain records.
- Multitasking ability to handle various tasks simultaneously.
- Proficiency in using office software and phone systems.
- Customer service orientation to provide a positive experience.
- Attention to detail for accurate record-keeping and message taking.
- Problem-solving skills to handle inquiries and issues efficiently.

Bartender Skills:
- Mixology knowledge for preparing a variety of drinks.
- Excellent customer service skills to engage with patrons.
- Cash handling proficiency for managing transactions.
- Ability to work in a fast-paced environment, especially during busy hours.
- Strong interpersonal skills to build rapport with customers.
- Knowledge of health and safety regulations in food and beverage service.
- Teamwork skills to collaborate effectively with other staff members.

About

Receptionist:
- Front Desk Management: Oversaw daily operations at the reception area, ensuring a welcoming environment for visitors.
- Visitor Coordination: Greeted and assisted guests, providing directions and information as needed.
- Phone Handling: Managed incoming calls, directing them to appropriate personnel, and taking accurate messages.
- Appointment Scheduling: Organized and scheduled appointments, maintaining an efficient calendar for staff.
- Record Keeping: Maintained and updated client records and files, ensuring confidentiality and accuracy.
- Administrative Support: Performed various clerical tasks, including data entry, filing, and correspondence.
- Flexible Shift Work: Adapted to varying schedules to ensure coverage during peak times and staff shortages.

Bartender:
- Drink Preparation: Mixed and served a wide range of alcoholic and non-alcoholic beverages, adhering to standard recipes.
- Customer Service: Engaged with patrons, providing prompt and friendly service to enhance their experience.
- Cash Handling: Processed payments accurately, managing cash and credit transactions while maintaining financial records.
- Inventory Control: Assisted in monitoring stock levels, restocking supplies, and ordering new inventory as necessary.
- Cleanliness and Organization: Maintained a clean and organized bar area, following health and safety regulations.
- Team Collaboration: Worked closely with kitchen and service staff to ensure smooth operations during busy shifts.
- Flexible Shift Work: Adapted to changing schedules, working evenings, weekends, and holidays as required.