Skills
• Customer Service Excellence
• Front Desk & Guest Relations
• Night Audit & Day-End Reporting
• Reservation & Check-in Procedures
• Hospitality System Proficiency (Micros, BART)
• Cash Handling & Petty Cash Management
• Administrative Support & Filing
• Room Allocation & Booking Coordination
• Conflict Resolution & Complaint Handling
• Attention to Detail
• Time Management & Multitasking
• Health & Safety Awareness
• Ability to Work Night Shifts & Independently
• Calm Under Pressure
About
I am a dedicated and reliable professional with previous night shift experience at Premier Inn Brentford. In that role, I handled guest check-ins, responded to late-night queries, conducted system closures, and ensured safety during overnight hours. My calm and attentive nature, combined with strong customer service and administrative skills, makes me well-suited for this position. I’m excited to bring my hospitality experience to Herne Bay Premier Inn and contribute to a smooth guest experience.
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