Emmanuel Okogwu

Skills

• Punctual, reliable, and able to use own initiative.
• Able to deliver the highest standards of one-to-one care to meet any individual needs.
• Understand and able to demonstrate a commitment to Equal Opportunities and Diversity.
• Experience of dealing with challenging behaviours.
• Possess a caring and understanding attitude.
• Possess excellent written and verbal English communication skills.
• Have the energy and enthusiasm to carry out and complete projects.
• Able to work well independently with little or no supervision and a good team player.
• Proficient in Excel and Microsoft word

About

I am a highly motivated and dedicated professional with a Level 1 Certificate in Digital Call Centre Operations and a Level 2 Certificate in Customer Service. I thrive in team environments and build strong relationships with colleagues and clients. Well-organised with excellent time management skills, I am committed to delivering high-quality service with strong work ethic.
With experience as a Support Worker and Health Care Assistant, I possess keen attention to detail and the ability to communicate effectively at all levels. Compassionate, kind, and hardworking, I am always eager to learn new skills, adapt to feedback, and contribute fresh ideas to improve processes. My combination of strong people skills and dedication makes me a valuable asset to any organisation.