Hasinah Alina

Skills

Customer Service – friendly, professional, and responsive to customer needs
Communication – clear, confident, and respectful with both customers and coworkers
Teamwork – able to work well with others in a fast-paced, high-pressure environment
Time Management – experience juggling multiple tasks efficiently during busy shifts
Emotional Intelligence – understanding and managing your own emotions while staying respectful to others
Conflict Resolution – calm under pressure, able to de-escalate situations professionally
Attention to Detail – aware of presentation, stock organization, and customer preferences
Adaptability – quick to adjust to new environments and expectations
Work Ethic – reliable, self-motivated, and always striving to improve
Fashion Awareness – genuine interest in style and streetwear culture
Problem Solving – thoughtful decision-making even in emotionally difficult or high-pressure situations
Resilience – able to maintain focus and performance through personal challenges

About

I believe I would be a great fit for JD Sports because I bring a combination of customer service experience, professionalism, and strong communication skills. My time working at Chickaros taught me how to stay calm under pressure in a fast-paced environment, manage multiple tasks efficiently, and interact with customers in a friendly and respectful manner. I’ve also developed strong emotional intelligence through personal experiences that required setting boundaries and making mature decisions, which has helped me grow into someone who is confident, focused, and self-aware. I take pride in my appearance and have a genuine interest in fashion and streetwear, which would allow me to connect with customers and offer helpful style advice. I'm reliable, hard-working, and always looking to improve, which makes me ready to contribute positively to the JD team.