Hillary Greno

Skills

Customer Service & Communication:
I have a strong background in interacting with diverse groups, ensuring clear communication, and resolving issues in a helpful and professional manner. My ability to engage with customers and provide assistance in a friendly and approachable way would make me a valuable asset in a customer-facing role at M&S.

Problem-Solving & Adaptability:
I thrive in fast-paced environments and am skilled at handling multiple tasks efficiently. Whether it's managing customer inquiries or addressing issues, I am able to adapt and find solutions quickly, ensuring a positive customer experience.

Teamwork & Collaboration:
Having worked in various team settings, I understand the importance of collaboration and supporting colleagues to meet collective goals. I am comfortable working as part of a team and contributing to a positive and productive work environment.

Digital Skills & Administrative Support:
I am proficient in using Microsoft Office (Excel, Word, Outlook) and various digital tools, which would help me manage tasks efficiently and streamline processes. I also have experience in organizing schedules, managing correspondence, and maintaining accurate records.

About

I am a dedicated and adaptable individual with experience in customer service, administration, and volunteering. Having worked in roles such as a welfare volunteer officer and branch head for a youth debate league, I have honed my skills in communication, problem-solving, and team coordination. My background includes providing support in fast-paced environments, handling administrative tasks, and engaging with diverse groups to ensure smooth operations. I am proficient in using tools like Microsoft Office, Canva, and Adobe software to enhance efficiency and communication.

In my previous roles, I’ve successfully contributed to volunteer programs, managed schedules, and organized events to foster positive experiences for all participants. Additionally, my attention to detail and ability to multitask will be valuable in a customer assistance position at M&S, where I can continue to apply my skills in providing excellent service and support to customers.