Skills
-Excellent Communication: Strong verbal and written skills developed through teaching and customer-facing retail roles.
-Customer Service Orientation: Passion for providing a high-quality shopping experience, assisting and engaging with customers to meet their needs.
-Teamwork and Collaboration: Ability to work effectively with diverse teams, ensuring a cohesive and supportive work environment.
-Product Knowledge: Familiarity with explaining product features and benefits, gained from previous retail experience.
-Adaptability and Flexibility: Experienced in quickly adapting to new tasks, schedules, and environments from both teaching and retail roles.
-Problem-Solving: Skilled at resolving customer concerns and finding the best solutions to keep them satisfied and loyal.
About
I am a dedicated and customer-focused individual with hands-on experience in both education and retail environments. My background as a cover teacher in the UK has strengthened my communication skills, adaptability, and patience—qualities that help me engage effectively with diverse teams and customers. In addition, my previous role at Decathlon in Morocco provided me with a solid understanding of retail operations, product knowledge, and customer service best practices. I thrive in fast-paced settings, take pride in my attention to detail, and excel at building positive relationships with clients and colleagues. With a strong work ethic, a friendly demeanor, and a passion for helping others, I am well-prepared to contribute to any retail team’s success.