Man Shan To

Skills

Retail Operations | Customer Service | Inventory Management | Visual Merchandising
Sales & Order Processing | Product Labelling & Barcode Scanning | Stock Replenishment| POS & Retail Management System

About

I am experienced store supervisor with 13 years of expertise in ladies' fashion retail operations, supporting daily counter activities within a Japanese department store. Skilled in customer service, cashier duties, ensuring product availability, shelf organization, visual merchandising, and managing customer inquiries related to orders, returns, and refunds.

Additionally, I have two years of experience in help desk support, assisting customers in the retail and distribution sectors with business applications. This role has strengthened my understanding of retail operations, including handling various products such as clothing and groceries, as well as essential processes like checkout and payment processing, stock replenishment, product labelling, barcode scanning, promotional pricing, and markdowns.