Manumitha Rajuthevar Marthandan

Skills

Skills and Strengths
Strong customer service and sales experience.
Excellent verbal and written communication skills.
Proficient in handling transactions, including refunds and replacements.
Skilled in organizing displays and managing stock levels.
Basic IT skills, including CRM software usage.
Adaptable, reliable, and a committed team player.
Time management, problem-solving, and attention to detail.

About

Customer Service Excellence:
With over two years of experience in customer-focused roles, I have honed my ability to deliver high-quality service. During my time as a Customer Service Assistant at Reliance Trends, I processed transactions, assisted customers with purchases, and managed refunds, always ensuring a seamless and positive experience. These experiences reflect my passion for creating memorable visitor interactions.
In my previous roles, I have demonstrated strong verbal and written communication skills at AGS Healthcare Pvt Ltd, I effectively resolved customer complaints and provided troubleshooting support via calls, emails, and chat, ensuring clarity and professionalism in all interactions.

At Reliance Trends, My work has involved promoting products and maintaining an organized display to maximize sales.
I contributed to revenue growth by understanding customer preferences, upselling products, and ensuring well-maintained stock displays.
I thrive in dynamic environments and am a committed team player. I supported my teams during peak times, collaborated to resolve complex issues, and adapted quickly to new systems and processes, demonstrating reliability and flexibility.