Rahma Ally

Skills

•Customer retention and upselling – experienced in understanding customers needs, tailored upsell suggestions to those needs. Provided efficient customer service to ensure customer loyalty and trust
•Policy explanation and product knowledge – Skilled at handling customer concerns and resolving issues
•CRM system & data accuracy – comfortable managing inbound calls whilst using CRM software

About

With over 2 years of experience working in customer service i am confident that my skills and experience make me the perfect candidate for this position.
I am an effective organiser and planner. My outgoing and friendly nature allows me to interact well with other staff members and customers . My ability to work as a team player, meet deadlines, and go that extra mile have contributed to my success in my places of employment.