Salba Amjad

Skills

I am good in communicating in English Language. I have qualified IELTS with 8 bands. Moreover, I am also big at
Teamwork
Problem-Solving
Multitasking
Communication Skills
Customer Service
Computer Proficiency
Time Management
Teamwork
Leadership
Conflict Resolution

About

I am Salba Amjad. I am a postgraduate student at Chester University. I am a physical therapist by profession but back in my country I have done other jobs as well. I worked as follows;

Supervisor | September 2022 - July 2023
Gloria Jean's Coffees, Pakistan
Greeting customers and providing excellent customer service.
Taking orders and making recommendations to customer.
Handing cash and managing financial transactions.
Coordinating with back of house staff for efficient services.
Handling customer complains professionally.
Maintained a cleaned and organised dining area.
Demonstrated extensive knowledge of the food and beverage menu.
Flexibility in scheduling including weekends and holidays.
Promoted special menu items to enhance sale.


Front Desk | April 2021 - December 2021
Khaadi- Outlet store company
• Provide exceptional customer service, assisting shoppers in finding products and answering their questions.
• Effectively promote and sell merchandise, including upselling or cross-selling relevant products.
• Monitor and maintain inventory levels, ensuring products are well-stocked and organized on the sales floor.
• Assist with visual merchandising, including arranging store displays and window presentations.
• Process customer returns and exchanges, adhering to company policies and maintaining customer satisfaction.
• Collaborate with fellow employees to achieve common goals, such as store cleanliness and efficiency.
• Process customer returns and exchanges, adhering to company policies and maintaining customer satisfaction.