SHERLIN CELCIA

Skills

Conflict resolution, communication, data management, ms office

About

With a strong background in retail merchandising and operations, coupled with a passion for excellent customer service, I am eager to contribute to your co-operative’s commitment to providing quality service. I currently work as a retail merchandiser at Dee Set, managing product displays and ensuring efficient stock rotation for Nutmeg at Morrisons. This role has strengthened my ability to maintain an organized sales floor, support customers with product inquiries, and work collaboratively with store teams to optimize inventory presentation. Prior to this, I was an Operations Trainee at Apollo Hospitals, where I developed strong organizational and problem-solving skills while managing administrative processes in a fast-paced environment. These experiences have equipped me with: Excellent customer service skills, ensuring shoppers receive a positive and informed experience; Attention to detail in retail operations, from stocking and merchandising to store maintenance.; Ability to work efficiently in a team, collaborating with colleagues to meet sales and service goals. And Adaptability in fast-paced environments, balancing multiple tasks while maintaining high service standards