Shreya Pathak

Skills

• Customer Service Excellence: Delivered exceptional customer service by promptly addressing inquiries and consistently maintaining high levels of customer satisfaction.

• Effective Communication: Exhibited strong communication skills by conveying information clearly and actively listening to the needs of both customers and colleagues.

• Problem-Solving and Adaptability: Applied effective problem-solving techniques to resolve issues efficiently while remaining adaptable to changing circumstances and customer requirements.

• Team Collaboration: Worked collaboratively with cross-functional teams to achieve shared objectives and enhance overall operational efficiency.

• Time Management: Demonstrated effective time management skills by prioritizing tasks, adhering to deadlines, and optimizing productivity in dynamic environments.

• Safety and Security Compliance: Ensured compliance with safety protocols and security regulations to uphold a safe and secure workplace.

• Handling High-Pressure Environments: Maintained composure and focus in high-pressure situations, approaching challenges with a solution-oriented mindset to meet critical deadlines.

About

I am a dedicated and customer-oriented professional with extensive experience in a fast-paced, high-volume restaurant environment. I have a proven ability to provide exceptional customer service by effectively addressing customer needs, managing inquiries, and resolving concerns. I consistently maintain a friendly and professional demeanor, even in high-pressure situations. My focus on ensuring customer satisfaction has fostered positive relationships and promoted repeat business while contributing to a welcoming atmosphere. I possess strong communication skills and am committed to teamwork and the delivery of high-quality service.