Skills
Customer Service – friendly, professional, and experienced in supporting people from all backgrounds
Data Entry – accurate, efficient, and confident handling sensitive information
Administration – skilled in filing, managing correspondence, and maintaining organised records
Reception Duties – welcoming patients, managing appointments, and supporting daily operations
IT Skills – proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
PowerPoint Presentations – confident creating clear, well-designed slides for reports or meetings
Cash Handling – experienced in processing payments and managing tills responsibly
Bookkeeping – basic experience with handling invoices, receipts, and simple financial records
Time Management – organised and able to prioritise tasks in busy environments
Communication – strong written and verbal communication, with a professional and empathetic tone
Teamwork – cooperative, reliable, and supportive in team settings
About
I am a reliable, approachable, and well-organised professional with a strong background in administration and customer service. Over the years, I have developed excellent communication skills, both face-to-face and over the phone, along with a calm and professional manner when dealing with people, even in high-pressure situations.
I am confident using IT systems, including Microsoft Office, and I have experience handling confidential data with care and accuracy. I am quick to learn new systems and procedures and take pride in delivering work to a high standard. I enjoy working with others and always strive to create a welcoming and supportive environment for patients, colleagues, and visitors.
Having previously worked in healthcare and front-of-house roles, I understand the importance of compassion, discretion, and attention to detail. I am passionate about supporting others and contributing to the smooth running of a team, which is why I’m especially excited about the opportunity to join DHU Healthcare and make a positive difference.
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