Job Title: Flu Coordinator Location: London Central Full time: 37.5 hours per week Fixed Term Contract: Approx 6 months from June 2025 Salary: £29,500 to £31,000 We’re looking for a Flu Coordinator to join our Primary Care Team based in Central London. As part of Roodlane Medical, you will be working with a skilled and experienced multi-disciplinary team, in a supportive and professional environment with opportunities for personal learning and development the Facility. The administrator will interact closely with a range of departments which will require excellent communications, public relations and documentation skills Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in (team), but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you’ll do: Be responsible for the day to day management of the Flu Campaign / admin support team ensuring efficient turnaround of all requests for all clients and HCA hospitals and dealing with issues as they arise Clinic bookings and scheduling Liaising with CRM & Clients to promote & secure bookings for clinics Responding to enquires & booking requests Make bookings & send confirmation to client Send email reminder to client two days prior reconfirming details Ensure clinics are sufficiently spread according to staffing resources (usually a max of 2 per day) Setting dates and liaising with Reception team to secure rooms for Roodlane clinics Organising travel for out of London clinics Ensure all communication is answered promptly and efficiently and issues escalated as appropriate Interact closely with a range of departments which will require excellent communications, public relations and documentation skills What you’ll bring: Previous admin experience within Primary Care Excellent customer service skills Competent IT system and software user Experience in Health Promotion To be able to work towards deadlines and deliver objectives Grasp of basic medical terminology Proven ability to work flexibly and accurately with changing priorities and deliver a confidential and high quality patient-focused service Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Flu Coordinator you’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual: We recognise and value everyone as unique and individual Kindness and compassion: We treat people with kindness and compassion Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity #LI-AM2 Life with us means taking pride in your team and delivering the highest quality care. We’ll support your ongoing learning in an environment that features advanced equipment and practices, one of the best colleague-to-patient ratios in the UK and varied, interesting work. As part of HCA Healthcare US, the world’s largest healthcare company, we can also promise that you’ll learn from experts in every department and that your opportunities will be endless. With us, you’ll be empowered to achieve more in your career, and more for our patients. Visit our careers page for more information. HCA Healthcare: Over 50 years of creating a healthier tomorrow
