Claims Assessor – Starting salary circa £25100 - Fixed Term Contract - 12 months
We're looking for a passionate individual to join our Group Life Claims Team as Claims Assessor. Our team handles a variety of products, including Group Life claims.
A bit about the job:
As a member of our team, you'll be at the forefront of delivering exceptional customer service. You'll tackle daily queries, process claims, and resolve problems with finesse. Your excellent telephone techniques, numeracy, literacy, and communication skills will shine as you build and maintain strong relationships with our panel of intermediaries, helping us retain our valued portfolio of business.
Skills and experience we’re looking for:
- Experience in delivering top-notch customer service
- Proficiency in Microsoft applications, especially Excel
- Ability to seek and provide constructive feedback for personal and team development
- Approachable and able to build rapport easily with colleagues
- Positive attitude towards change, willing to challenge the status quo and offer innovative solutions.
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary circa £25100 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to vivien.gergaly@aviva.com