The role of the Business Intelligence Analyst is key in supporting the wider team with the administration, build, and design of solutions that enable the live review of key performance and client KPI data.
This data spans multiple operating systems, helping drive better decision-making across the business.
This is a great opportunity for individuals looking to build their career in data, with exposure to working in a large business environment and the potential to work on global accounts, collaborating with global teams.
Job Description
This role offers the chance to work with advancing technology, as the team is always looking for ways to bring in new tech to improve processes.
There's a strong focus on self-development and progression opportunities for those who want to grow within the data field.
In this position, you'll collaborate with account teams to identify patterns and trends in the data, helping pinpoint problem areas and highlight best practices.
You will also drive the implementation of Business Intelligence solutions onto client accounts and provide support to end users.
This is an exciting role for anyone passionate about leveraging data to influence business outcomes.
Key Responsibilities
Maintain Tableau & PowerBI products, including site administration and license reviews
Manage change requests to existing BI products
Produce user documentation and training materials
Support the creation of BI content for commercial bids, including videos and images
Collaborate with client account teams and BI resources to design, build, and roll out high-quality products with continuous improvement
Implement BI project designs to deliver optimal outcomes across the enterprise
Foster a culture of innovation by contributing solutions that enhance performance, decision-making, and the sharing of best practices
Professional and Personal Competencies/Qualifications
Tableau expertise required, as all customer reports are hosted there
Power BI experience is ideal
General data analysis background
SQL skills preferred, with qualifications or experience in this area
Experience in a data analyst role, with high demand and pipeline growth as part of the role
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
