Job Description:
Business Analyst
Cairo, Egypt
Full time
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
About the role
The Business Analyst (BA) will work with business & IT stakeholders to determine the necessary target operating model and scope/business requirements for initiatives in the BG Change portfolio. The BA will then subsequently support the delivery of these initiative.
What you'll do
- Help define and iterate the Target Operating Model (TOM) across the dimensions of systems, data, processes and people
- Ensure business requirements/user stories are captured and understood and are aligned with business strategy
- Be able to use a variety of techniques to understand, document and confirm the business processes and to elicit and elaborate business requirements
- Ensure business process metrics/business outcomes are understood
- Use Agile (Scrum) methodology and create a product backlog (Epics, Features, User Stories, Acceptance Criteria)
- Support the effective delivery of programmes and initiatives to provide optimal outcomes and enable the organisation to deliver its strategy
- Promote a customer centric culture through managing change, partners, processes and empowering team to do what is best for the internal and external customer
- Establish and maintain strong, effective and trusted relationships with key stakeholders across the business
- Comply with requirements from the UK regulators and/or any applicable local regulatory requirements
What you'll bring
- A proven track record of business and process analysis on complex projects
- Evidence of complex analysis and understanding of business requirements to establish suitable business process and systems solutions
- Strong practical background in delivering change
- Regulated Financial Services (and specifically Insurance) experience welcome, but not essential
- Expert knowledge of business process analysis (including BPMN)
- Excellent command of English language, both written and spoken
- Good knowledge of Agile (Scrum)
- Good knowledge of tools and techniques such as UML, Behaviour Driven Development, Kanban, MS Visio, MS Project and data modelling
- Excellent stakeholder management, negotiation and communication skills at all levels
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences
Time Type:
Full time
Job Area:
Locations:
Egypt - Cairo
